Questions? We’re here to help.

To create an account on the J'JO platform, follow these steps:

1. Click the "Sign up" button, located in the upper right corner of the main page of the website.
2. Fill out the registration form:
   • Email address
   • Country of residence
   • First and last name
3. Create a password, considering the following requirements:
   • The password must be at least 12 characters long.
   • The password must contain at least one lowercase and one uppercase letter.
   • The password must contain at least one number.
   • The password must contain at least one special symbol. (!@#$%^&*=-+)
4. Confirm your email address: A verification code will be sent to your email. After confirming the email address with the code, your J'JO account will be ready for use.